Posted on March 7, 2022
What can your data do for you? That’s a compelling question given the ubiquity of reporting requirements in the public safety space. Reporting helps organize your data into digestible content that helps you make informed decisions better and faster. Even more exciting is when the data goes further--which is just what ECaTS’ Wireless Routing Analysis and the Phase 2 do to make your data exceed expectations.
Wireless Routing Analysis (WRA) is a groundbreaking way to tie disparate data points together. WRA incorporates call detail record elements from the call handling equipment with wireless cell sector data and jurisdictional shape files. These data points surface as insights that help determine problem areas for solving wireless transfers while reducing unnecessary operational efforts.
As exciting as this can be, WRA and a customer in need helped us identify yet another problem that we knew we could solve. Routing issues lead to transfers, but the routing sheet approval process is meant to help resolve this. The routing sheet approvals, even to the folks who specialize in them, are a tedious and time-consuming process.
Part of the problem with the process is the way the data arrives. Inherently, the spreadsheet provides a lot of data, but it wouldn’t it be better served on a map? And even on a map, how does the suggested tower setup pair with jurisdictional layouts? Users end up with at least a couple different windows laid out on one or more computer screens.
Still, that might not feel like you have all of the right information needed to make an informed decision or that the decisions will carry weight. The additional data elements ECaTS built into the WRA reporting suite are important, but the user interface is also an important consideration. How do we consolidate all of this data into a single screen? And how do users know they’re getting the right data for informed decision-making?
WRA parses out the necessary data points from the routing sheet but more importantly, we’ve included a map-view that incorporates all of your available shape files and the routing information. Users see where the tower is located, the beam width, and directionality, and much more. The determination is nearly immediate. This is all possible because your data really can do a lot for you .
But wait – there’s more!. We’re helping to take the effort out of uploading the routing sheets (requiring both an email and an API)-delivering them straight into the tool. We also track the interactions for workflow audits. Those original reports will be stored in the toolset alongside future enhancements.
Once the data is defined, organized, and paired together in meaningful ways, the potential for accuracy, speed and efficacy is powerful!
This might be the tool that you’re looking for – the one that reduces time and tedium – and makes the ECaTS reporting solution suite a good match for you. Ready for a demo? Sign up here. (Iink to landing page)
Contact Us Today! 855.333.0827 | info@ecats911.com
ECaTS, or Emergency Call Tracking System, is the first ever MIS reporting service designed exclusively for the public safety industry. We turn mounds of raw 9-1-1 call data into a neat, informative package that tells you everything you need to know about your PSAP's performance and future needs. It's a pretty sweet deal.
